Mission
To deliver safe, compliant and reliable electrical panels, automation, BMS and engineering solutions that reduce downtime, simplify approvals and create measurable value for every customer.
About HIKS STAR
Your partner in reliable electrical solutions.
A Dubai-based technical services company focused on customer satisfaction, engineering integrity, safer panels, smarter controls and lifecycle electrical support across the GCC.
Built Around Your Uptime
Listen • Engineer • Build • Test • Support
Vision
To become a trusted GCC partner for smart, sustainable and reliable electrical infrastructure across commercial, industrial and utility environments.
Core Values
How HIKS STAR protects project certainty.
Customer Commitment
Start with the customer need and finish with satisfaction, support and measurable uptime.
Quality Without Compromise
Every panel, drawing and handover pack must be clear, tested and traceable.
Safety First
Protection of people, assets and operations is a design and delivery priority.
Engineering Integrity
Transparent calculations, practical technical decisions and honest compliance responses.
Responsiveness
Fast communication, site-aware solutions and accountable project coordination.
Sustainability
Energy efficiency, smarter controls, responsible documentation and lifecycle thinking.
Customer Satisfaction Model
Built around repeat business, evidence and support after delivery.
The workflow is designed to reduce surprises, speed up technical approvals, protect shutdown windows and give facility teams stronger confidence at handover.
- ListenUnderstand objective, constraints, budget, site conditions and consultant requirements.
- EngineerConvert requirements into SLDs, drawings, calculations, studies and compliance response.
- BuildManufacture panels with selected components, disciplined wiring and practical access.
- TestVerify through inspection, functional tests, protection checks, FAT and documentation.
- SupportCommissioning, troubleshooting, retrofit, energy improvement and maintenance support.
Evidence-based deliveryDrawings, calculations, inspection records, test reports and handover files.
GCC market readinessSubmittal support tailored to project, utility and consultant requirements.
UAE, Saudi Arabia & GCC
Documentation discipline for regional project expectations.
HIKS STAR can support DEWA, EtihadWE, ADDC, Dubai Municipality, Civil Defence, SEC, Saudi Building Code, SASO, Kahramaa, MEW, EWA and consultant-specific requirements when those clauses are defined in the project package.
Final compliance and authority approvals must always be validated against the latest project specification, utility comments and authority rules.